Sheraton Grand Jakarta Gandaria City Hotel

Amazing location considering that it is linked to the Gandaria City mall with a wide myriad of stores and restaurant choices. The room was spacious, extremely well equipped and thoroughly cleaned as well. Extensive amenities were also provided in the room, along with free high-speed Wifi. I had the fortunes to visit the Sheraton Club on the top level and witnessed the amazing views while enjoying the comprehensive breakfast buffet spread. All the staff were exceptionally jovial and friendly throughout my stay, and were more than happy to render their help to make my stay as enjoyable as possible. Shoutout to the Guest Relations Team, Fadol, Salma, Dhella and Aurel alongside the Assistant Front Office Manager, Devi, for the extremely warm welcome as well and making my short 1 night stay a highly memorable one. Overall, I would highly recommend Sheraton Grand Jakarta Gandaria City if you are looking for an excellent experience.

Such friendly attentive staff through out the entire hotel. Everything about this hotel was amazing. We have stayed in many Asian hotels over the years but this hotel trumps them all. Would like to mention Emyr , Panca & Theresa as real stand outs. The chefs were also incredible, food & service amazing in both the club lounge & at breakfast downstairs. Thank you to everyone at this hotel 🙏

Breakfast - the variety of food at the Anigre restaurant was excellent! The service staff were all so friendly & courteous, especially the manager Pak Indra, and one of the hostesses Sarah, who went out of their way to ask for feedback and listened attentively. Chef Syarhul Ramadhan appreciated my feedback so much that he even prepared a special breakfast for me on my last morning at the hotel. Room service was also excellent and my request for really hot soup was certainly catered to. Daily cleaning service was also very good.

There seems to be nothing special near the hotel. Jakarta's traffic is chaotic and you end up needing to take a taxi for most places. The breakfast has a great variety, suitable for all tastes. All food is buffet, except the coffee, which is ordered to the staff. Ufortunately, the coffee took quite a good time to arrive at our table (sometimes it never arrived).

Extremely friendly staff, very supportive and service oriented Front Desk and Lobby Lounge teams. Guest room like all areas of the hotel are very clean. Very well equipped gym and a pool big enough to really swim. Excellent breakfast buffet offering a wide variety of dishes from different Asian to European/ Continental styles. Very good coffee!! The public areas of the hotel and of the Gandaria Mall which is directly next to the hotel are both packed with beautiful and impressive pieces of contemporary art.